COVID-19 Clinic Resources

The purpose of this page is to share with you different resources that would benefit clinics during the current COVID-19 pandemic.

Clinic Policies and Procedures

Emergency Preparedness

The Americares Preparedness Team has developed a plan template and checklist to assist health centers in planning their response to the COVID-19 pandemic. The template and checklist are described below, along with links to register for free online training, based on the documents. Each training has limited space available, therefore multiple times are available.

All health centers are invited to meet individually with a preparedness expert. Individual Health Center Consultations: The preparedness experts are available to answer questions related to emergency planning and COVID-19 through 20-minute consultation sessions. Click here to schedule a consultation appointment.

COVID-19 Plan Assessment Training: This is a 30-minute online training to review how to use the checklist and answer any questions. Click here to register for the COVID-19 Plan Assessment Training.

For health centers that have an existing plan: The team has also developed an Infectious Disease Outbreak Plan Checklist. This checklist, based on best practices, allows for a plan assessment to identify gaps and areas for improvement. Click here for the Infections Disease Outbreak Plan Checklist.

COVID-19 Interactive Planning Workshop: This is a three-hour online workshop designed for health centers that would like more assistance in completing the Americares COVID-19 Response Plan Template. Participants will be given time during the webinar to work on their template and ask questions of the facilitators and other participants. Click here to register for the COVID-19 Interactive Planning Workshop.

COVID-19 Plan Training: This is a one-hour online training utilizing the Americares COVID-19 Response Plan Template. Participants will leave the training with a better understanding of how to complete each section of the template. Click here to register for the COVID-19 Plan Training.

For health centers that do not have an existing plan: The Americares Preparedness Team has developed a COVID-19 Response Plan Template for safety-net health centers. Available in a downloadable Word format, this template is meant to be edited by the clinic to match local requirements, health center capabilities, and policies. Click here for the COVID-19 Response Plan template.

For more information, please contact Americares by email at preparedness@americares.org.

Telephone Screening from the Center for Disease Control

This phone screening tool includes an initial phone script, accompanying decision algorithm, and tailored care advice messages for those with possible COVID-19. Click here to view the phone screening tool from the CDC.

COVID-19 Workbook by Next Stage

The purpose of this crisis response workbook is to provide free and charitable clinics a framework for working with staff, volunteers, board members and community leaders to both react to the near-term realities facing their clinics as well as prepare for what is to come in the future. Click here to view the COVID-19 Crisis Response Workbook prepared by Next Stage.

Managing Clinic Operation by the CDC

The CDC website for healthcare providers has good information on how to manage clinic operations. Click here for information on how to manage clinic operations.

Cleaning processes for Clinics by the CDC

The CDC website for healthcare providers has good information on cleaning processes. Click here to see information on the cleaning process for clinics.

Tennessee Charitable Care Network COVID

These resources provided by Tennesee Charitable Care Network and Church Health are specific workflows and processes in response to the COVID-19 pandemic. They hope that these will help inform the processes and structures of other health clinics in their unique responses ‚Äčto COVID-19. Click here for the COVID-19 workflows.

Guidelines for re-opening clinics

The link below has the top 10 tips for reopening your medical offices during COVID-19 by Kerin Torpey Bashaw, MPH, RN, Senior Vice President, Patient Safety and Risk Management, and Debbie K. Hill, MBA, RN, Senior Patient Safety Risk Manager. Click here to view the guidelines.